Privacy policy
Last updated: September 2026
Handy Unity Ltd respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect personal data when you visit our website, request a quote, make a booking or contact us.
1. Information
Handy Unity Ltd provides professional furniture assembly services and is registered in England and Wales under company number 15361801.
Information we collect
We may collect information that you provide when contacting us, requesting a quote or booking a furniture assembly service. This may include your name, email address, telephone number, service address, postcode, furniture details, photographs, screenshots, IKEA design codes, booking information, messages and payment records.
How we use your information
We may use your information to respond to enquiries, provide quotations, arrange appointments, deliver furniture assembly services, communicate about bookings, process payments, maintain business records, deal with complaints and comply with legal or accounting requirements.
Legal basis
We may process your information where it is necessary to provide a service or quotation you have requested, comply with a legal obligation, operate our business under legitimate interests, or where you have provided consent.
Sharing your information
Handy Unity does not sell your personal information. We may share information with trusted service providers where necessary to operate our business, such as website hosting providers, payment providers, communication services, accountants or professional advisers.
Information may also be disclosed where required by law.
How long we keep your information
We only keep personal information for as long as reasonably necessary.
Enquiries that do not lead to a booking may normally be retained for up to 12 months. Customer, booking, payment and transaction records may normally be retained for up to 6 years where required for accounting, legal or business purposes.
2. Log data
When you visit our website, certain technical information may be collected automatically.
This may include your IP address, browser type, device type, pages visited, date and time of your visit and other technical information relating to the use of our website.
We may use this information to maintain the website, understand how visitors use it, improve performance and help protect the website against misuse or security threats.
3. Cookies
Our website may use cookies and similar technologies.
Cookies can help the website operate correctly, remember user preferences, understand how visitors use the website and improve the overall user experience.
Some cookies may be necessary for the website to function. Other optional cookies may require your consent before they are used.
You can control or disable cookies through your browser settings or the cookie controls available on our website.
Disabling certain cookies may affect how some parts of the website operate.
4. Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
Access to personal information is limited where appropriate and information is only used where necessary for legitimate business purposes.
Although we take reasonable precautions to protect personal information, no method of transmitting or storing information online can be guaranteed to be completely secure.
You may have rights regarding your personal information, including the right to request access, correction or deletion of your data, restrict certain processing, object to certain uses of your information or withdraw consent where processing is based on consent.
To make a request regarding your personal information, please contact Handy Unity Ltd.
5. External links
Our website may contain links to websites, services or platforms operated by third parties.
Handy Unity Ltd does not control these third-party websites and is not responsible for their content, security or privacy practices.
We recommend reviewing the privacy information provided by any third-party website before providing personal information.
6. Changes
We may update this Privacy Policy from time to time to reflect changes to our website, services, business practices or legal requirements.
Any changes will be published on this page and the Last updated date will be changed accordingly.
We recommend reviewing this Privacy Policy periodically to stay informed about how we handle personal information.
7. Contact us
If you have any questions about this Privacy Policy, how we use your personal information or wish to exercise your data protection rights, please contact us:
Handy Unity Ltd
Company number: 15361801
Registered in England and Wales
Email: contact@handyunity.com
Telephone: 07481 034 956
Registered office: